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Resultados para "Word of mouth (WOM)" · 2 coincidencias

GNC Artículos Scopus o WoS · 2026

Analysis of repurchase intention in online channels among the Centennial generation: The impact of satisfaction, website reputation, and word of mouth (WOM)

Alfredo Guzmán Rincón

Satisfaction, website reputation, and word of mouth (WOM) are widely recognised as key drivers of consumer behaviour in digital commerce; however, their combined effects on repurchase intention remain underexplored, par…

GNC Artículos Scopus o WoS · 2025

Online Repurchase Intention Among Colombian University Students: A TPB-Based Model Using Structural Equation Modeling

Alfredo Guzmán Rincón

E-commerce has rapidly evolved into a dominant force in Latin American markets, reshaping how young consumers engage with digital platforms. Despite this growth, empirical models explaining repurchase intention remain l…