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Resultados para "Reputation" · 11 coincidencias

GNC Artículos Scopus o WoS · 2026

Reputation, Identity, and Symbolic Defence The Role of the Consumer in Digital Brand Crises – The Frisby Case

Alfredo Guzmán Rincón

In digital ecosystems, brand crises have become arenas for spontaneous consumer activism beyond corporate control. This study examines the emotional and symbolic responses of Instagram users to the trademark dispute bet…

GNC Artículos Scopus o WoS · 2026

Analysis of repurchase intention in online channels among the Centennial generation: The impact of satisfaction, website reputation, and word of mouth (WOM)

Alfredo Guzmán Rincón

Satisfaction, website reputation, and word of mouth (WOM) are widely recognised as key drivers of consumer behaviour in digital commerce; however, their combined effects on repurchase intention remain underexplored, par…

GNC Artículos Scopus o WoS · 2026

Reputation, Identity, and Symbolic Defence The Role of the Consumer in Digital Brand Crises – The Frisby Case

Esther Martín-Caro Alamo

In digital ecosystems, brand crises have become arenas for spontaneous consumer activism beyond corporate control. This study examines the emotional and symbolic responses of Instagram users to the trademark dispute bet…

GNC Artículos Scopus o WoS · 2024

Predictive Variables of Organisational Performance in Creative Industry Companies from the Perspective of Managers: Experiences in SMEs

Alfredo Guzmán Rincón

The creative industry has emerged as a crucial global development and economic growth driver. This study aims to identify and analyse predic- tive variables that influence the organisational performance of creative indu…

GNC Artículos Scopus o WoS · 2024

Validity of the multidimensional reputation perception scale in private universities

Alfredo Guzmán Rincón

University reputation is the result of the assessments that the stakeholders make of the university, especially the user of the education service, the student. The literature has shown an important impact of reputation …

GNC Artículos Scopus o WoS · 2024

Keys to managing university reputation from the students’ perspective

Alfredo Guzmán Rincón

University reputation is a decisive factor in the management, positioning, sustainability, competitiveness, differentiation, and success of universities. However, the measurement of university performance is often commu…

GNC Artículos Scopus o WoS · 2024

Influence of reputation, innovation, and knowledge on the performance of MSMEs in the orange economy sector

Alfredo Guzmán Rincón

Studies on entrepreneurship and its impact on economic, political, and social development have increased considerably over the last decade. One of the challenges faced by various countries is the development of companie…

GNC Artículos Scopus o WoS · 2023

Relationship between perceived value, student experience, and university reputation: structural equation modeling

Alfredo Guzmán Rincón

Research regarding university management from the field of marketing has been increasing, as well as the differential strategies designed by universities to attract and retain both students and teachers. One of them is …

GNC Artículos Categoría D (Publindex) · 2023

Responsabilidad Semiótica, Pierce Como Elemento De Contraste: Caso De Estudio Ecopetrol

María Margarita Gutiérrez Gutiérrez

The research deals with the semiotic study of the last logo of the Colombian oil company, Ecopetrol S.A., addressing the Peircian concepts of the symbol and of the Immediate and Dynamic Objects, and the examination of t…

GNC Artículos Scopus o WoS · 2023

Reputation Based on Internal Capabilities: The Case of Small Enterprises within the Colombian Orange Economy

Suelen Emilia Castiblanco Moreno

This study seeks to understand how micro, small, and medium-sized enterprises (MSMEs) can be innovative while developing their reputation. In doing so, this study focuses on com- panies classified as promoters of Colomb…

GNC Artículos Scopus o WoS · 2023

Evaluation of psychometric properties of perceived value applied to universities

Alfredo Guzmán Rincón

Over the past 20 years, the construct of perceived value has been the subject of much research, most of it applied to the service sector. The intangible nature of this sector requires an in-depth analysis of customer pe…